Terms
Terms of use of pdf-a.com. Last updated: October 9, 2026.
1. Provider
These Terms govern the use of pdf-a.com (the «Service»), provided by CAPITA S.R.L., Piazza Lodovico Cerva 43, 00143 Rome (RM), Italy, VAT no. IT17385951003, support@capita.srl.
2. The Service
The Service converts PDF files to PDF/A-1b and PDF/A-2b (ISO 19005), validates PDF/A files and removes the PDF/A declaration from a file. Everything runs in the user's browser: no file is uploaded to the servers of CAPITA S.R.L.
3. Limits
What the Service does not guarantee
- Validation checks the rules of the PDF/A standard with an automatic validator. It does not guarantee that a court, office or portal will accept the file, as each may apply its own rules (size limits, signatures, no scans, no links).
- Converting a digitally signed file invalidates the signature; the Service warns before converting.
- When a structural conversion is not possible, the Service offers an image-based conversion, whose losses are listed before you consent.
- The Service is not legal, tax or professional advice.
4. Acceptable use
Use the Service lawfully, convert only documents you are entitled to handle, and do not circumvent paid features or interfere with the Service.
5. Free and paid features
Conversion, validation and preview are free. Downloading the files produced is paid, under the plans on the Pricing page. The price shown before you confirm payment applies, including VAT where applicable. Payments are processed by Stripe; CAPITA S.R.L. has no access to card details. After payment you receive a personal licence key by email. The One year plan renews every year until cancelled; cancellation, requested at support@capita.srl, takes effect at the end of the paid period.
6. Withdrawal and refunds
The Service supplies digital content available immediately after payment. Under Italian consumer law (Art. 59(1)(o) of Legislative Decree 206/2005), the right of withdrawal does not apply once supply has begun with the consumer's express consent. As a courtesy, CAPITA S.R.L. considers refund requests made within 14 days of purchase, for example in case of technical problems.
7. Liability
To the extent permitted by law, CAPITA S.R.L. is not liable for damages arising from use of, or inability to use, the Service, for a third party rejecting a file, or for decisions based on the results. Total liability does not exceed what you paid in the previous 12 months. Liability for wilful misconduct, gross negligence and mandatory consumer rights is not limited.
8. Intellectual property
The code, design, texts and brand of the Service belong to CAPITA S.R.L. or its licensors. Open-source components remain subject to their own licences.
9. Governing law
These Terms are governed by Italian law. Consumers keep the protection of the mandatory rules and courts of their country of residence.